Terms and Conditions

If this is your first order with us, a crew member will contact you to confirm your information.

Payment in advance is required by Visa, Mastercard, American Express or Discover card to release your order. We will contact you using the telephone number you provided when you registered. If we do not reach you by phone, we will send an email. We will hold your order for 5 business days at which time it will be cancelled in our system.
If you are a current customer, and there are no changes to your account, your order will be shipped immediately according to our shipping policy and your instructions.

Please review the important information below and if you have any questions, please contact us at your soonest convenience.

- We are open from 9am-4pm Mountain Time, Monday – Friday.
- Orders received before 1pm Mountain Time will be shipped same day, by UPS Ground service, or USPS Postal Service at your request.
- If this is your first order, there is a $150.00 minimum.
- If you are re ordering, the minimum is $150.00.
- If you request a back order for items that are not available at the time of shipping, the amount of the back ordered items must be at least $150.00 We will contact you when the items are available. Open and unfulfilled orders of less than $150.00 will be closed.
From time to time, merchandise can be damaged in transit or can be defective. We will work with you to ensure that defective merchandise is refunded providing you notify us within 15 days after receipt of merchandise. We are not responsible for goods that sustain damage in transit, but will assist you in filing a claim with the carrier responsible providing you photograph damage to parcels and contents.

TERMS AND CONDITIONS FOR RETAIL CUSTOMERS

Orders received Monday-Friday will be processed within 2 business days.
We offer free shipping using first class service of USPS.
Return Policy:
If you wish to return an item, we will cover return shipping only if the item is defective.
For all other returns, please contact us for a return authorization.
You will be responsible for paying shipping charges for the return.
We use Stripe as our payment partner.

We appreciate your business and wish you smooth sailing and calm seas!

THE CREW OF FLAPPIN FLAGS

800-813-3144
541-513-2654 (mobile)

Terms of Service